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Cancellations and Refunds

TEIA will maintain and promote a fair and just refund policy for those students/clients that have concerns or difficulties in the following areas:

  • Materials and resources did not meet the client's needs
  • Exceptional family circumstances that disadvantage the student (Application is made in writing to the Chief Executive Officer)

The following refund and cancellation policy is applied by our organization:

 Refund Conditions
Available Refund
Materials are returned
in good condition
within 30 days of receipt 

100% refund of fees

Materials are returned
in good condition
between 30 - 60 days of receipt

75% refund of fees

Cancellation of a workshop
occurs within the first three hours
of the workshop's commencement

 100% refund of fees

Cancellation of a workshop
or return of materials/resources
outside of the above

No refund of fees